Hire Controller

Title:                          Hire Controller  

Location:                   Ealing Area

Salary:                       £30,000- £34,000 per year DOE

Job type:                    Full-time Permanent, Immediate start available

Hours:                        7:30am – 5pm  Mon – Fri 

Contact name:           Lewis Young 

Contact email:           lewis.young@chantler-recruitment.co.uk 

Contact phone:          07476 911852

Description 

An industry leader within Plant & Tool hire has partnered with Chantler Recruitment to seek out an exceptional hire controller to join their thriving operation. With an established track record and a commitment to ambitious growth, this is the perfect chance to become a valuable member of a dynamic team. You’ll be able to benefit from top-of-the-line career development programs, a wealth of perks, and a fulfilling role that will allow you to make a real impact. 

As you work alongside a closely-bonded team of professionals, you will have the opportunity to provide exceptional customer service and coordinate service delivery. You work closely with other key teams, such as the workshop, warehouse, and driving teams, to ensure seamless operations and achieve success together. Don’t miss out on this exciting opportunity to take your career to the next level!

You will be involved in all the following activities:

• Answering the phone and responding to emails/messages
• Dealing with customers at the trade counter
• Helping, giving advice, solving problems, and building relationships
• Processing orders on the computer system and general administration
• Monitoring stock levels and organising equipment transfers from other depots
• Ordering equipment with suppliers and researching new items
• Organising deliveries and collections into driver schedules/runs

Key skills

• A proven track record within the hire industry
• The enthusiasm to learn about the business and range of equipment
• The ability to multitask, working quickly and accurately under pressure
• A good level of numeracy, literacy and IT skill
• A sense of humour

Benefits 

• Excellent salary, negotiable based on experience.
• Monthly bonus scheme
• Health cash plan
• An enhanced contributory workplace pension scheme
• 28 days’ annual leave, including bank holidays, rising to 33 days after five full years’ service
• Company workwear, including PPE
• Fresh fruit, snacks, and drinks in the depot
• Free equipment loans and staff discount on purchases
• Staff voucher schemes, such as cycle to work and eye tests
• Regular social events including annual summer and Christmas parties