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Hire Controllers/Hire Desk Managers

Job Category: Plant & Tool Hire
Job Type: Full Time
Job Location: Canning Town Wembley
Salary: £28000 - £38000


A leading plant & tool hire company have partnered with Chantler Recruitment to search for an experienced hire controller to become a part of their well established team. If you’re looking to become a valued member of a successful ambitious company, with fantastic career development programmes and lots of benefits, then this is an opportunity not to be missed!

As part of a depot-based office team, you will look after customers and coordinate service delivery, working closely with the workshop, warehouse and driving teams. You will be involved in all the following activities:

  • Answering the phone and responding to emails/messages
  • Dealing with customers at the trade counter
  • Helping, giving advice, solving problems, and building relationships
  • Processing orders on the computer system and general administration
  • Monitoring stock levels and organising equipment transfers from other depots
  • Ordering equipment with suppliers and researching new items
  • Organising deliveries and collections into driver schedules/runs

Key skills

  • A proven track record within the hire industry
  • The enthusiasm to learn about the business and range of equipment
  • The ability to multitask, working quickly and accurately under pressure
  • A good level of numeracy, literacy and IT skill
  • A sense of humour


  • Excellent salary, negotiable based on experience.
  • Monthly bonus scheme
  • Health cash plan
  • An enhanced contributory workplace pension scheme
  • 28 days’ annual leave, including bank holidays, rising to 33 days after five full years’ service
  • Company workwear, including PPE
  • Fresh fruit, snacks, and drinks in the depot
  • Free equipment loans and staff discount on purchases
  • Staff voucher schemes, such as cycle to work and eye tests
  • Regular social events including annual summer and Christmas parties
  • A turkey at Christmas (or other seasonal gift)

Apply for this position

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